Secure Transport Service
Our secure services can be accessed 24 hours a day, 7 days a week. Registering with us is quick and easy, and ensures that we are authorised to respond to your needs as soon as possible.
Often organisations need to transfer their service users to hospital for treatment or routine appointments. These can be deemed as high-risk transfers; our staff are well trained to ensure a safe and quick journey to and from hospital.
136 Suite Responses
Our experienced teams can respond to 136 Suites and can manage the subsequent transfer requirements of the service users after they have been assessed. We can also facilitate the transfer of any Service Users detained under Section 135/136 to an appropriate Police Custody Suite.
A multi-agency approach is adopted by our Service Technicians for issuing warrants for the purpose of Sectioning under the Mental Health Act 1983, and recalling the service users to hospital, usually from their place of residence. This is done on behalf of an Approved Mental Health Professional. The service user can be taken to a designated place of safety for appropriate treatment.
Children and Young Persons
Our staff are qualified to Level 3 Safeguarding of Children and Young Persons ensuring comprehensive policies and procedures are followed when safely transferring children and young people. We can also provide mixed gender teams daily and are capable to handling sensitive tasks.
We can provide ambulances that have built-in Home Office Approved Category B cells, that satisfies the requirement of the Ministry of Justice to ensure the safe and secure transport of any Service User that may be required to attend Court.
A & E Transfers
In the case of an accident or emergency, we offer a service whereby our team can remain in the Emergency Department until the patient is discharged after necessary treatment. If the service user is admitted overnight, our operator will coordinate with the care team to arrange a Bed Watch Service.
Repatriation of Service Users who are overseas can now be managed by our team. For more information please contact our Operators Team who has the experience to handle complex journeys.