Our objective is to deliver a patient centred service with unparalleled levels of excellence for our clients. We will achieve this by our staff conducting themselves in a professional and courteous manner, acting with honesty and integrity at all times.
Welfare of the service users will always be a priority and we will strive to uphold their dignity and respect and use a minimal level of restraint, when required, upholding the element of respect and Human Rights for all.
We will seek to identify risks and manage them in the most effective manner so no one is in harms way.
We will strive to educate and develop our knowledge, continuing to learn. At the same time we will also be constructive and look to improving ourselves and our practices with feedback and self assessment.
Ultimately, we will deliver a service that exceeds our clients expectations and safeguards the welfare of the service users.